Contents
Short Version

We only collect what we need to run your account and process PKR payments. We do not sell your personal data to third parties. Your payment credentials are never stored on our servers in full.

1 Who This Policy Applies To

This Privacy Policy applies to all registered players and visitors of p999 wiki, regardless of whether you access the platform through the website on a mobile browser or through the dedicated app. By using any part of p999 wiki, you acknowledge that you have read this policy and understand how your information is processed.

This policy covers all data collected from the moment you land on the website through to account registration, gameplay, deposits and withdrawals in PKR, and any communication you have with our support team. It applies to all users located in Pakistan and any other jurisdiction where p999 wiki is accessible.

This Privacy Policy should be read alongside our Terms and Conditions. Together, these two documents form the complete agreement between you and p999 wiki regarding your use of the platform and your personal data.

2 What Information We Collect

We collect two broad categories of information: information you provide directly when registering and using the platform, and information that is collected automatically when you access the site.

Information You Provide

  • Registration details: Full name, date of birth, email address, phone number and country of residence.
  • Identity verification: When required, a copy of a government-issued identity document such as a CNIC or passport to confirm your age and identity.
  • Payment method details: Your JazzCash or Easypaisa mobile number, bank account details for Raast or Bank Transfer, or card information when you initiate a deposit or withdrawal. Full payment credentials are not stored by p999 wiki — see Section 4 for details.
  • Communication records: Any messages you send to our support team via email, including your email address and the content of those messages.
  • Responsible gaming preferences: Any deposit limits, session time settings or self-exclusion periods you configure in your account settings.

Information Collected Automatically

  • Device and browser data: Device type, operating system, browser version and screen resolution.
  • IP address and approximate location: Used to detect unusual login activity and for basic fraud prevention.
  • Session data: Pages visited, time spent on each page, games played, bets placed and the sequence of actions within a session.
  • Cookie data: Preference cookies, session tokens and analytics identifiers. See Section 5 for full details.
Good to Know

We do not collect your Easypaisa or JazzCash PIN, your bank internet-banking password or any authentication credentials for third-party services. We only receive a transaction reference once a payment has been authorised by your payment provider.

3 Why We Collect Your Information

Every piece of information we collect serves a specific purpose. The table below outlines the main data types, why we collect them and the basis on which we process them.

Data Type Purpose Basis
Name, DOB, email Account creation and identity verification Contract performance
CNIC / passport copy Age verification, fraud prevention Legal obligation
Payment method details Processing PKR deposits and withdrawals Contract performance
IP address, device data Security, fraud detection, session management Legitimate interests
Gameplay and betting history Account statements, dispute resolution, responsible gaming Contract performance
Cookie and analytics data Platform improvement, personalisation Consent
Support communication records Resolving queries and disputes Legitimate interests

We do not use your personal data for any purpose that is not listed above. If we ever need to use your information for a new purpose, we will update this policy and notify registered players by email before doing so.

4 How Your Payment Data Is Handled

All PKR deposits and withdrawals on p999 wiki are processed through established payment channels including JazzCash, Easypaisa, Raast, Bank Transfer, debit/credit cards and mobile wallets. Here is how payment data flows through the system:

  • When you initiate a deposit via JazzCash or Easypaisa, you enter your mobile number and complete authorisation directly within your payment provider's interface. p999 wiki receives only a transaction confirmation reference — not your PIN or full account credentials.
  • For Bank Transfer and Raast, your bank account number or IBAN is recorded by p999 wiki only for the purpose of processing your withdrawal back to the same account. This information is stored in encrypted form.
  • Card payments are handled via a PCI-DSS compliant payment gateway. Full card numbers are never stored on p999 wiki servers. Only the last four digits and card type are retained for your transaction history.
  • All payment data is transmitted over encrypted HTTPS connections. No payment credential is ever transmitted or stored in plain text.
Payment Security

p999 wiki will never ask you to share your JazzCash or Easypaisa PIN, your bank password or your card CVV over email, chat or phone. If you receive any such request claiming to be from us, do not respond and contact [email protected] immediately.

5 Cookies and Tracking Technologies

p999 wiki uses cookies and similar technologies to keep the platform running smoothly and to improve your experience over time. A cookie is a small text file stored on your device when you visit the site. We use three main categories of cookies:

Essential Cookies

These are required for the platform to function. They include your login session token, language preferences and security tokens. Without these, you would not be able to log in or maintain a session while playing. You cannot opt out of essential cookies while using the platform.

Analytics Cookies

We use anonymised analytics data to understand which games, pages and features are most popular, and where users experience difficulties. This data does not identify you personally and is used only in aggregate form to guide platform improvements. You can disable analytics cookies through your browser settings or by adjusting your account preferences.

Preference Cookies

These remember choices you have made — such as your preferred deposit method or recently played games — so you do not have to re-enter them on each visit. Preference cookies can be cleared at any time through your browser settings.

Most browsers allow you to view, manage and delete cookies stored on your device. Disabling non-essential cookies will not prevent you from using the platform but may reduce some personalisation features.

6 Who We Share Your Data With

p999 wiki does not sell, rent or trade your personal information with any third party for their own marketing purposes. We only share your data with the following categories of service provider, strictly for the purposes described:

  • Payment processors: JazzCash, Easypaisa, Raast-affiliated banks and card processing partners receive the minimum information required to process your PKR transactions.
  • Identity verification services: If additional identity verification is required, your submitted documents may be processed by a specialist KYC (Know Your Customer) verification provider under strict data processing agreements.
  • Game software providers: Your username and game session data are shared with the game provider whose title you are playing. These providers are subject to data protection agreements and may not use this data independently.
  • Platform infrastructure providers: Hosting, content delivery and database services. These providers act only as data processors under our instruction and have no independent access to your data.
  • Legal and regulatory obligations: We may disclose your data if required to do so by a valid legal process, court order or applicable regulation. We will notify you of any such request where we are legally permitted to do so.

All third-party service providers we work with are bound by data processing agreements that restrict how they may use your information, require them to maintain appropriate security standards and prohibit them from sharing your data with additional parties.

7 How Long We Keep Your Data

We retain your personal data for as long as your account is active and for a defined period after account closure. The key retention periods are:

  • Active account data: Retained for the duration of your account plus five years after closure to support any post-closure disputes or legal claims.
  • Transaction records: PKR deposit and withdrawal records are retained for seven years to meet standard financial record-keeping expectations.
  • Identity verification documents: Retained for five years after account closure, then securely deleted.
  • Support communication records: Retained for three years from the date of the conversation.
  • Analytics and session data: Aggregated and anonymised after 13 months. Anonymised data may be retained indefinitely for platform improvement purposes.

When data is no longer required and its retention period has expired, it is permanently deleted from our systems. Backups are purged on a rolling schedule aligned with these retention periods.

8 Your Rights as a Player

You have a number of rights in relation to the personal data that p999 wiki holds about you. These rights are summarised below. To exercise any of them, contact us at [email protected] with your registered email address and a description of your request.

Right to Access Request a copy of all personal data we hold about you.
Right to Correct Ask us to fix inaccurate or incomplete data in your account.
Right to Erasure Request deletion of your data where no legal obligation prevents it.
Right to Restrict Ask us to pause processing while a dispute or correction is resolved.
Right to Object Object to processing based on legitimate interests, including marketing.
Right to Portability Receive your data in a structured, machine-readable format.

We will respond to all valid data rights requests within 30 days. If a request is particularly complex or we have received a high volume, we may extend this by a further 60 days and will notify you of the extension within the initial 30-day window.

9 Data Security Measures

Protecting your personal information and PKR account balance is a top priority for p999 wiki. We implement a layered approach to data security that includes both technical and organisational measures.

  • Encryption in transit: All data sent between your browser or app and our servers is encrypted using TLS 1.2 or higher. The padlock icon in your browser confirms this connection is active.
  • Encryption at rest: Sensitive data fields — including identity documents and bank account details — are stored in encrypted database columns. Encryption keys are managed separately from the data they protect.
  • Access controls: Internal access to personal data is restricted to team members who need it to perform their role. Access is logged and regularly audited.
  • Login security: Failed login attempts trigger account lockouts after a defined number of tries. Unusual login activity — such as access from a new device or location — may trigger an additional verification step.
  • Regular security reviews: Our platform infrastructure is subject to regular security assessments to identify and address vulnerabilities.

While we take all reasonable steps to protect your data, no internet-based service can guarantee absolute security. We encourage you to use a strong, unique password for your p999 wiki account and to log out of your account when using a shared device.

10 Children and Underage Users

p999 wiki is strictly an adults-only platform. We do not knowingly collect personal data from anyone under the age of 18. If we discover that a user under 18 has registered an account and provided personal data, we will close the account immediately, refund any unplayed balance and delete all associated personal data as promptly as possible.

If you are a parent or guardian and believe a minor has registered on p999 wiki using their own or your details, please contact us immediately at [email protected] so we can investigate and take appropriate action. We treat all such reports as urgent.

11 Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in how we operate, changes in applicable data protection expectations or feedback from our players. When we make significant changes, we will:

  • Update the "Last updated" date at the top of this page.
  • Send a notification to your registered email address at least 7 days before the changes take effect.
  • For minor clarifications that do not change the substance of how we process your data, we may update the page without advance notice.

We recommend reviewing this page periodically, particularly before making a deposit or withdrawal. Your continued use of p999 wiki after a policy update takes effect constitutes your acceptance of the revised policy.

12 How to Contact Us

If you have any questions about this Privacy Policy, want to exercise any of your data rights, or have a concern about how your personal information has been handled, please reach out to our team:

  • Email: [email protected]
  • Response time: We aim to respond within 24 hours on business days. Data rights requests are handled within 30 days as described in Section 8.

Please include your registered email address and a clear description of your query in any message. For data rights requests, you may be asked to provide a brief identity confirmation to ensure we are dealing with the account holder and not a third party.

We are genuinely committed to protecting your privacy and will always do our best to resolve any concern you raise. If after contacting us you feel your concern has not been handled appropriately, you have the right to escalate the matter through any applicable data protection channel in your jurisdiction.